Cookie Policy
Last updated: February 18, 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide analytics information, and enable personalized experiences. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored until they expire or you delete them).
2. How We Use Cookies
SweetSpot uses cookies and similar technologies (web beacons, pixels, local storage) for the purposes described below. We categorize cookies into four types:
3. Types of Cookies We Use
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the website to function. Include session management, authentication tokens, security cookies, and cookie consent preferences. The Service cannot function properly without these. | No |
| Functional | Remember your preferences such as language, region, display settings, and form inputs to enhance your experience. | Yes |
| Analytics | Help us understand how visitors interact with the Service by collecting aggregate information about page visits, session duration, click patterns, and feature usage. | Yes |
| Marketing | Used to deliver relevant advertisements, track campaign effectiveness, and build visitor profiles across websites. These are set by third-party advertising partners. | Yes |
4. Specific Cookies We Use
| Cookie Name | Provider | Category | Duration |
|---|---|---|---|
| cookie_consent | SweetSpot | Strictly Necessary | 365 days |
| session_token | SweetSpot | Strictly Necessary | Session |
| csrf_token | SweetSpot | Strictly Necessary | Session |
| user_preferences | SweetSpot | Functional | 180 days |
| __stripe_mid | Stripe | Strictly Necessary | 365 days |
5. Cookie Consent
In compliance with GDPR, ePrivacy Directive, and similar regulations:
- Strictly Necessary cookies are placed without consent as they are essential for the Service to function
- All other cookies (Functional, Analytics, Marketing) require your explicit opt-in consent before being placed on your device
- A cookie consent banner will be displayed on your first visit, allowing you to accept or reject each category individually
- You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer
- Your consent preferences are stored in a strictly necessary cookie and honored for 365 days
6. Managing Cookies
You can control and manage cookies through several methods:
Browser Settings
Most browsers allow you to block or delete cookies through their settings. Visit your browser's help section for instructions:
Opt-Out Links
- Google Analytics Opt-Out Browser Add-On
- Digital Advertising Alliance Opt-Out
- European Interactive Digital Advertising Alliance
Please note that disabling certain cookies may limit your ability to use some features of the Service.
7. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal. We currently honor DNT signals by disabling non-essential cookies when detected.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with the updated date. If changes are material, we will re-request your cookie consent.
9. Contact Us
For questions about this Cookie Policy or our use of cookies:
- Email: privacy@sweetspotcrm.com
- Data Protection Officer: dpo@sweetspotcrm.com